1. Introduction
O'Keefe's Automotive Service & Repair, Inc. (“we,” “us,” or “our”) operates as an automotive repair business at 3314 52nd St, Kenosha, WI 53144, USA. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, request a quote, contact us, or otherwise engage with our services. By using our website, you agree to the practices described here.
2. Information We Collect
We collect information you voluntarily submit through our quote and contact forms, including your name, email address, phone number, vehicle make/model/year, the service you are requesting, and any details you choose to share about your vehicle or concern. We may also automatically collect non-identifying information such as browser type, device type, referring URL, and pages visited, which helps us maintain and improve the site.
3. How We Use Information
We use the information you provide to respond to your inquiry, prepare a quote, schedule service, perform the requested repair work, communicate about your appointment or vehicle, send invoices and receipts, and follow up after service. We do not sell or rent your personal information to third parties for marketing purposes.
4. Sharing With Third Parties
We may share information with trusted service providers who help us run our business. For example, email delivery, parts suppliers, payment processors, or scheduling tools. These providers are only authorized to use your information as needed to perform services for O'Keefe's Automotive Service & Repair, Inc. and are obligated to keep it confidential. We may also disclose information when required by law, court order, or to protect our rights, property, or the safety of others.
5. Cookies and Analytics
Our website may use cookies and similar technologies to remember preferences, measure traffic, and improve performance. You can configure your browser to refuse cookies, though some parts of the site may not function as intended without them.
6. Data Retention & Security
We retain personal information only as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. We use commercially reasonable administrative, technical, and physical safeguards to protect the information we hold. No method of electronic transmission or storage is 100% secure, however, and we cannot guarantee absolute security.
7. Your Choices
You may request access to, correction of, or deletion of your personal information by contacting us at the address below. Depending on where you live, you may have additional rights under applicable privacy laws.
8. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us so we can delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “last updated” date at the top of this page. Continued use of our website after changes are posted constitutes acceptance of the revised policy.
10. Contact
Questions about this policy or your information may be directed to O'Keefe's Automotive Service & Repair, Inc. at 3314 52nd St, Kenosha, WI 53144, USA, by phone at (262) 653-1052, or by email at nocapscontact@gmail.com.